We understand how important it is to get your orders to you as soon as possible. We are dedicated to processing orders within 1-3 business days from the time they are received. While there may be a slight delay during the holiday season, any exceptions will be clearly communicated on our main page or at the top bar of our site.
Orders are shipped either via UPS, USPS or FedEx and the carrier will provide an estimated arrival date once you receive a notification of shipment from us.
Due to the nature of our products, we cannot accept returns. If you have concerns about anything you received, please email us at retail@idahosoapcompany.com as we would like the opportunity to make it right.